DIY furniture and project kits should have comprehensible instructions, according to this complaint letter.
Dear ___________,
It is after several hours of frustration that I write to complain about the unclear instructions accompanying your product.
In the future, I would urge you to invest in a technical writer or at least a proofreader. And if you're going to include illustrations, please ensure that they match the model of the product sold.
I was finally able to complete assembly with the help of several YouTube videos and a handy friend.
Sincerely,
